GENERAL :

1. If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.

2. Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation (Official Gazette: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the product they purchase.

3. Shipping costs, which are the cost of shipping the product, will be paid by the buyer.

4. Each purchased product will be delivered to the person and/or organization at the address specified by the buyer, provided that the legal period does not exceed 30 days. If the product is not delivered within this period, the buyer may terminate the contract.

5. The purchased product must be delivered complete and in accordance with the specifications specified in the order and with documents such as warranty certificate and user manual, if any.

6. If the sale of the purchased product becomes impossible, the seller must notify the Buyer in writing within 3 days of learning of this situation. The total price must be refunded to the Buyer within 14 days.

IF THE PURCHASED PRODUCT IS NOT PAID:

7. If the Buyer does not pay the price of the product purchased or cancels it in the bank records, the Seller's obligation to deliver the product ends.

PURCHASES MADE WITH UNAUTHORIZED USE OF A CREDIT CARD:

8. If, after the product is delivered, it is determined that the credit card used by the Buyer for payment has been used unfairly by unauthorized persons and the price of the sold product is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the contracted product to the SELLER within 3 days, with the shipping costs being borne by the SELLER.

IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORSE REASONS:

9. If force majeure events beyond the Seller's control occur and the product cannot be delivered on time, the Buyer will be notified. The Buyer may request the order to be canceled, the product to be replaced with a similar product, or delivery to be postponed until the obstacle is resolved. If the Buyer cancels the order, the payment will be paid in cash within 14 days of the cancellation. If the Buyer cancels by credit card, the product fee will be refunded to the bank within 14 days of the cancellation. However, the bank may transfer the payment to the Buyer's account within 2-3 weeks.

BUYER'S OBLIGATION TO CHECK THE PRODUCT:

10. The Buyer must inspect the goods/services subject to the contract before accepting them; they will not accept damaged or defective goods/services (such as those with crushed, broken, torn packaging, etc.) from the cargo company. The goods/services received will be deemed undamaged and intact. The Buyer must protect the goods/services carefully after delivery. If the right of withdrawal is to be exercised, the goods/services must not be used. The product and the invoice must also be returned.

RIGHT OF WITHDRAWAL:

11.BUYER may exercise his right of withdrawal from the contract by rejecting the goods without assuming any legal or criminal liability and without giving any reason, provided that he notifies the SELLER via the contact information below, within 14 (fourteen) days from the date of delivery of the purchased product to him or to the person/organization at the address he has indicated.

12. CONTACT INFORMATION FOR NOTIFICATION OF THE SELLER'S RIGHT OF WITHDRAWAL:

COMPANY

NAME/TITLE: MVV GROUP MEDICAL ELECTRONICS CONSTRUCTION LIMITED COMPANY

ADDRESS:

E-MAIL: destek@mvvgroup.com.tr

TEL: +90 0552 815 8972

DURATION OF THE RIGHT OF WITHDRAWAL:

13. If the Buyer is purchasing a service, this 14-day period begins on the date the contract is signed. The right of withdrawal cannot be exercised in service contracts where the service begins with the consumer's approval before the expiration of the right of withdrawal period. The Buyer is informed of the right of withdrawal in Distance Contracts and Cancellation Conditions, and the Buyer places an order with full knowledge of the withdrawal conditions.

14. Expenses arising from the exercise of the right of withdrawal belong to the SELLER.

15. In order to exercise the right of withdrawal, it is required that the SELLER be notified within 14 (fourteen) days by registered mail, fax, e-mail or by the method notified by the SELLER in writing or by the relevant method and that the product has not been used within the framework of the "Products for which the Right of Withdrawal Cannot Be Used" provisions set out in this contract.

EXERCISE OF THE RIGHT OF WITHDRAWAL:

16. The invoice of the product delivered to the third party or the BUYER (If the invoice of the product to be returned is a corporate invoice, it must be sent with the return invoice issued by the corporate in return. Returns of orders with invoices issued in the name of corporates cannot be completed unless a RETURN INVOICE is issued.)

17. Return form: The products to be returned must be delivered complete and undamaged, including the box, packaging and standard accessories, if any.

RETURN CONDITIONS:

18. The SELLER is obliged to return the total price and the documents that put the BUYER indebted to the BUYER within 10 days at the latest from the date of receipt of the notice of withdrawal and to take back the goods within 20 days.

19. If the value of the goods decreases or return becomes impossible due to a reason caused by the BUYER's fault, the BUYER is obligated to compensate the SELLER for damages to the extent of the BUYER's fault. However, the BUYER is not responsible for any changes or deterioration that occur due to improper use of the goods or product during the right of withdrawal period.

20. If the amount falls below the campaign limit set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED:

21. According to the Regulation, it is not possible to return underwear, swimsuits and bikini bottoms, make-up materials, disposable products, goods that are prepared at the BUYER's request or clearly in line with their personal needs and are not suitable for return; goods that are in danger of rapid deterioration or have expired; products that are unsuitable for return due to health and hygiene reasons if the packaging is opened by the BUYER after being delivered to the BUYER; products that are mixed with other products after delivery and cannot be separated by their nature; goods related to periodical publications such as newspapers and magazines, other than those provided under a subscription agreement; services performed instantly in electronic media or intangible goods delivered instantly to the consumer; audio or video recordings, books, digital content, software programs, data recording and data storage devices, and computer consumables if the packaging has been opened by the BUYER. Furthermore, it is not possible to exercise the right of withdrawal for services whose performance began with the consumer's consent before the expiration of the right of withdrawal period.

22. In order for cosmetics and personal care products, underwear, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes as well as stationery consumables (toner, cartridges, ribbons, etc.) to be returned, their packaging must be unopened, untested, undamaged and unused.

23. In accordance with the following distance contracts regulation; products for which the right of withdrawal cannot be exercised,

• Contracts regarding goods prepared in line with the consumer's wishes or personal needs.

• Contracts for the delivery of goods that are perishable or subject to expiration.

• Contracts regarding the delivery of goods whose protective elements such as packaging, tape, seal, package have been opened after delivery and whose return is not suitable for health and hygiene reasons.

• Contracts concerning goods that are mixed with other products after delivery and cannot be separated due to their nature.

• Contracts regarding books, digital content and computer consumables presented in material form, if protective elements such as packaging, tape, seal, package are opened after delivery of the goods.

• Contracts related to accommodation, goods transportation, car rental, food and beverage supply and the evaluation of free time for entertainment or recreation purposes, which must be made on a specific date or period.

• Contracts for services performed instantly in an electronic environment or for intangible goods delivered instantly to the consumer.

EVENT OF DEFAULT AND ITS LEGAL CONSEQUENCES

24. The BUYER acknowledges, declares, and undertakes that, if the BUYER defaults on payment by credit card, the BUYER will pay interest and be liable to the bank in accordance with the credit card agreement between the bank and the cardholder. In such a case, the bank may take legal action and claim any resulting expenses and attorney fees from the BUYER. In any case, if the BUYER defaults on a debt, the BUYER agrees to pay the SELLER any losses and damages incurred due to the delayed payment of the debt.

PAYMENT AND DELIVERY

25. You can make the payment to any of our ............, ........., bank accounts (TL) by making a Bank Transfer or EFT (Electronic Fund Transfer).

26. You can use your credit cards through our website to make single online payments or take advantage of online installment options for all credit cards. For online payments, your credit card will be charged at the end of your order.